Refund policy

It’s my mission to make sure that you really love your order.

If there’s an issue, or your print arrives damaged, please let me know as soon as possible after it arrives. Send a photo and explanation of the issue to michael@surfcoastprints.com.au and I will investigate and find a solution for you as soon as humanly possible.

Since each print is made just for you, I can’t offer refunds or returns if you simply change your mind. I don't hold stock of all of my photos, so it's simply not possible to swap one for another — thanks for understanding.

Before you hit 'order', please double-check your shipping address. I can’t resend or refund lost items if the address entered was incorrect.

My prints come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in this policy limits those rights.

Thanks,
Michael